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Legal & Privacy

Privacy Policy

How DBGuardian collects, uses and protects the information needed to provide backup monitoring, account management and platform security.

Last updated: June 2026

Backup-focused data

We process account, configuration, schedule, licence and backup-status information needed to run DBGuardian.

Customer-controlled backups

Your database content and backup destinations remain under your control unless you explicitly provide data for support.

Security-first access

We use authentication, access controls and operational logging to protect the platform and your account.

1. Information we collect

Account information such as name, surname, email address, phone number, company details, login status and user role.

Subscription and licence information such as selected plan, invoice references, payment status, licence limits, activation status and secret key metadata.

Backup configuration information such as locations, database labels, database type, backup schedules, local backup paths, upload provider type and retention settings.

Operational metadata such as backup results, timestamps, generated file names, status logs, error messages, device or agent connectivity status and diagnostic information.

Technical information such as browser type, IP-related request metadata, authentication cookies, CSRF protection values and security logs.

2. How we use information

To provide the DBGuardian web platform, local agent setup, licence validation, backup configuration, monitoring and account management features.

To show backup status, logs, live overview information, purchase history and notifications related to your account or databases.

To process subscriptions, generate invoice records, prevent abuse, troubleshoot support requests and improve platform reliability.

To protect accounts, detect suspicious activity, maintain auditability and enforce plan or licence limits.

3. Database content and backup files

DBGuardian is designed to configure, monitor and automate backups. The application does not need to read your business records for marketing or profiling purposes.

Depending on your selected setup, backups may be stored locally, uploaded to your configured provider, or sent to a managed/internal storage destination when that option is enabled.

You are responsible for choosing backup destinations, credentials, retention options and verifying that the configuration matches your legal, business and security requirements.

4. Cookies and authentication

We use cookies and similar browser storage to keep users signed in, protect sessions, prevent cross-site request forgery and remember necessary security state.

Authentication cookies are used only for platform access and security. Clearing cookies may sign you out or interrupt active setup flows.

5. Third-party upload providers

If you connect Google Drive, FTP, SFTP or another storage provider, DBGuardian stores or uses the configuration needed to perform the upload you requested.

Third-party providers process data according to their own privacy policies and terms. You should review those policies before connecting them to DBGuardian.

You may revoke or change external provider access according to the provider settings and the controls available inside DBGuardian.

6. Sharing and processors

We may share limited information with service providers that help us operate hosting, email delivery, payment processing, logging, security, support and infrastructure services.

We do not sell your personal data to advertisers. We only share information when needed to provide the service, comply with law, prevent abuse or protect our rights and users.

7. Retention

We keep account, licence, invoice and operational records for as long as needed to provide the service, meet accounting obligations, resolve disputes and maintain platform security.

Backup logs and status information may be retained to provide history, troubleshooting and compliance visibility. Retention behavior can vary by plan and configuration.

8. Security

We use reasonable administrative, technical and organizational safeguards to protect account and service information.

No online service can guarantee absolute security. You should use strong passwords, protect backup credentials, limit user access and keep local agents and servers secure.

9. Your choices and rights

You may update profile information, change passwords, manage backup settings, disconnect upload destinations or request account assistance through the platform or support contact.

Depending on your location, you may have rights to access, correct, export or delete certain personal information, subject to legal and operational limitations.

10. Contact

For privacy questions, account requests or security concerns, contact the DBGuardian team through the support channels listed on the website or your customer agreement.